At Conversations , our ongoing whatsapp business platform global event in Mumbai, we’re introducing several new features that will make engaging with businesses in WhatsApp chats even faster.
whatsapp business platform Chat faster with Flows
We’re launching Flows, a feature that lets businesses offer more experiences to their customers—like choosing a seat on a train, ordering a meal, or booking an appointment—through the convenience of chat. With Flows, businesses will be able to offer rich menus and customizable forms to meet different needs. In the coming weeks, Flows will be available to businesses around the world that use the WhatsApp Business platform.
Payment service selection
Completing a purchase directly in chat is getting easier than ever. Starting today in India, you can add items to your cart and send a payment using. Your preferred method from all supported UPI apps, credit and debit cards, and more. We are excited to work with partners Razorpay and PayU to make payments as easy as sending a message.
Meta Verified Companies on WhatsApp
We’re introducing the ability for businesses to get verified by Meta, which gives you peace of mind that you’re chatting with the right business. To become Meta Verified, businesses prove their authenticity to Meta, in return for a verification spain whatsapp number data badge, improved account support, and identity theft protection.
For businesses interested in signing up
Meta Verified will offer additional why u caas isn’t always the right option premium features, like the ability to create a personalized WhatsApp page that’s easy to find online, and multi-device support so more employees can respond to customers. We’ll soon begin testing Meta Verified with small businesses using the WhatsApp Business app.
whatsapp business platform before offering the service to businesses
On the WhatsApp Business fans data platform. We’re excited to continue building amazing features that help businesses improve customer service and other services for people. And we can’t wait to see how these new updates help people connect, build relationships, and get more things done.