End User Analytics is capable of performing regular endpoint surveys without the need for a permanent VPN connection to the corporate environment. Endpoints can be corporate or private, physical or VDI, the solution continuously monitors the experience and productivity of end users, troubleshoots and resolves issues from a how good leaders build trust and loyalty console, and also monitors the use of line-of-business applications and their availability. End User Analytics provides the ability to intelligently process the collected data with automatic incident logging in ITSM and automatic resolution of specific incidents without any user intervention.
How to increase user performance?
To get the full benefits of End User Analytics , Softline offers not only deployment but also ongoing management of end user analytics with monitoring and support. Our team gathers our clients’ requirements and accesses their IT environment to design the most valuable metrics to be collected by end user analytics. We also configure the solution sg number assist in agent deployment, then operate the service by performing ongoing analysis for end user analytics data, combining data into reports, defining and recording detected trends, performing in-depth investigation of named problem logs, and supporting the solution. Our end user analytics team selects the best monitoring configuration for your business within two weeks. We ensure that you maximize all the features and benefits of the end user analytics solution.
Benefits of End User Analytics Monitor your employees
End User Analytics helps prevent productivity loss as the end user analytics tool proactively monitors hardware and software to prevent endpoint failures and also monitors end user activity metrics.
- End User Analytics saves on maintenance by allowing you to automate routine tasks to save time and focus on critical issues. Intermittent slowdowns can happen to a business-critical application developed in-house at every company.
Monitoring employee online activity protects your company from security risks. What do you do when your security team imposes a new requirement for browser-based plugins? Our team uses end-user analytics to send a warning text to users and a notification to IT within seconds of installation. Our team generates monthly reports of discovered and mitigated threats, which help your security team work.
